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Frequently Asked Questions

How do I cancel a booking?

You can cancel your booking before it's confirmed. Go to "My Trips" and select the booking you want to cancel.

How far in advance should I book?

Please book at least 24 hours before your pickup time.

How many cargo boxes can I bring?

It depends on the vehicle, but typically up to 5 boxes. Upload a photo so we can check the capacity.

How do I pay?

Cash payment to the driver after the trip. Fixed price — no extra charges!